About company
Small brokerage company (20 people), London.
Situation
Users work in a peer-to-peer network. Data is stored locally on a PC, mail is organized on a third-party free service. Printing is represented by local devices. There is no anti-virus protection, support is provided by an incoming engineer, the reaction time is from 4 hours in business time.
For 2 years, the company recorded 4 cases of partial data loss. Mainly due to the need to transfer data and environment settings. Using local printers in the event of a device breakdown.
All this leads to a decrease in labor productivity.
Solution
The Active Directory directory service, migration and recovery in the domain were created using data and environment settings USMT utilities).
To ensure operation in application systems, is created a centralized file storage.
By agreement with the customer, was configured the mail migration in the Exchange Online service, to ensure uninterrupted operation with cloud resources, integration between the on-premises Active Directory domain and the Office 365 cloud tenant. Mailbox provision works are performed after hours to minimize an impact on business.
For an additional data protection is used data direct service One Drive. Convenient work with cloud storage allows you to configure redirection to local storage using GPO.
The developer and Customer gain access to user and corporate information.
Standard communication channels with the company’s incident management system, made it possible to ensure the declared level of services and technical support for the Customer.