Advantages of organized work automation

Computer systems have been serving business for a long time, providing competitive advantages. Different business fields are being automated, especially the labour-intensive processes. So far, Project Management in the broad sense of this concept is quite labor-intensive of non-automated (mostly) mechanisms. In this regard, the introduction of task management systems, Service Desk products, as well as software designed to provide comfortable work with enterprise resources in the conditions of mobility and constant changes is gaining popularity.

As is known, our company employs specialists in various fields. Of course, there is a team among them engaged in planning and configuring systems that are involved in organization and comfortable work on tasks that bring profit to Your company.

Among the products that our specialists own is a set of software from Aatlassian. First of all, the product Jira, on the basis of which both service Desk and a simpler solution for accounting and task control can be built.

Jira features

Convenient service Desk, suitable for easy monitoring of existing tasks implementation with their subsequent consideration, can be built on the Jira basis. This makes it possible to implement:

1. planning;
2. tracking;
3. analysis of reporting and performance;
4. monitoring of the performed work  productivity and the time spent on it.

You can use Jira in almost any area of business where processes have a clear structure – for engineering facilities maintenance, organization of IT departments, software developers activity etc.

Pay attention: Optionally, Jira can be integrated with other software from Atlassian.

Confluence features

Another product from Atlassian – Confluence is best suited for organizing team work and working in groups, thanks to which You can:

1. create document;
2. conduct discussion of them;
3. group the information needed for working on a specific project in one place;
4. create wiki portals (with efficient search) and work with them for all members of the working group;
5. build a knowledge base.

All these features of Confluence allow to organize high-quality execution of tasks.

BitBucket features

This product from Atlassian will make it easier for team members to work together as it is a distributed version control system. This Git solution also includes such features:

1. good scaling;
2. integration with other software from Atlassian.

These solutions can be integrated with other products and systems that are already being used by the company – for monitoring, for DevOps, etc.

Integrated solution features

Our specialists offer to take advantage of the complex solutions implementation, which include Nagios+Jira+Confluence+Jenkins+Ansible. Their abilities:

1. automation of the development process;
2. environment control;
3. settings automation in the ServiceDesk system, creation tasks for its maintenance;
4. reporting on the system functioning.

Thanks to the extensive experience of JIRA implementation, migration to the cloud and back, we have patches and solutions, so that we can help to save considerably by using JIRA Software